This Website Privacy Policy describes how Askmatic Vision Pvt Ltd. (hereinafter “Askmatic Vision Pvt Ltd”) uses personal data collected or received from visitors (“Visitors”) of this website (“Website”). It also describes how we use personal data collected when you register as a Customer. It describes how we collect or receive your personal data, the types of personal data we process, how we use, share and protect these data, how long we retain these data, your rights with respect to the processing of your personal data, and how you can contact us about our privacy practices.

Introduction

Askmatic Vision Pvt Ltd is engaged into the business of direct selling through its direct sellers & retail outlets and in other business activities. It has created huge waves in the Referral & affiliate marketing ecosystem within a short span of time. The company offers unique products and services in the form of Lifestyle Products, Events/Fest, digital content/services and other miscellaneous products etc.

Information We Collect

Askmatic Vision Pvt Ltd collects and processes as little personal data as possible in order to achieve best possible user experience., we (or the theme, plugins we use on this site) might collect some personal data such as name, email address, personal account preferences; transactional data, such as purchase information; and technical data, such as information about cookies.

But before doing that, we ask for your consent explicitly using a banner where you can choose to give us consent for data collection by clicking ‘I Accept’ or choose not to further use the website if you don’t want your data to be collected.

Other than our website, If you connect using our mobile application, We will collect below mentioned data as well:

• Geo-Location Information
• Mobile Device Access
• Mobile Device Data
• Push Notifications

Why We Collect Data

Askmatic Vision Pvt Ltd primary collect and process personal data to administer its website, to respond to any communications, queries or requests for information or services from visitors, to comply with our legal or regulatory obligations and to establish, exercise or defend legal claims.

Personal Data We Collect From Visitors

Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us [when you register with the Site [or our mobile application,] or such as online chat and message boards. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Site and our mobile application.

If you are registering as a Customer directly with Askmatic Vision Pvt Ltd, we collect the following personal data from you other then what has been listed under Visitor Data above:

• Date of birth;
• Communication preferences;
• Contact information (eg., name, postal or e-mail address, fax number and phone number);
• Login Information incl. Username, Connect ID and Password;
• Product preferences, purchasing habits, purchasing history and spending behaviour;

We Collect Information in various ways

We collect information directly from you. We collect information directly from you when you register as a customer of products or services. We also collect information if you post a comment on our websites or ask us a question through phone or email.

We get information about you from third parties. For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.

We also use cookies or similar technologies that collect certain Website usage information when you access, view and use the Website.

We also receive personal data of our Customers from the PDSs with whom the concerned Customers have an existing relationship (such as when Customers have bought Askmatic Vision Pvt Ltd products from the PDS).

Use of Your Personal Information

As required under law, we have carefully balanced our legitimate business interests against your data protection rights.

In particular, we process the personal data we obtain about you to:

• Manage your registration as a Customer;
• Create and manage your online account;
• Address your comments or inquiries;
• Communicate with you;
• Bring you in contact with your PDSs (including providing your name, address, telephone number or e-mail address, purchases and purchasing history to your PDS);
• Operate, evaluate and improve our services and facilitate your use of our websites;
• Perform accounting, auditing, billing and collection activities;
• Comply with applicable legal requirements, industry standards and our policies.

Disclosure of Information Related To Personal Data

Askmatic Vision Pvt Ltd does not sell, rent or trade your personal data. Askmatic Vision Pvt Ltd does share your personal data with:

Entities within the Askmatic Vision Pvt Ltd group to whom it is reasonably necessary or desirable for Askmatic Vision Pvt Ltd to disclose personal data;

Askmatic Vision Pvt Ltd Direct Sellers, to allow communication regarding product advice, ordering advice, product information for the products that you order from Askmatic Vision Pvt Ltd;

Processors who provide us with Infrastructure- or Platform- or Software-as- a-Service solutions, software development services, information system maintenance services, record management services or marketing services;

Government authorities or other third parties, if required by law or reasonably necessary to protect the rights, property and safety of others or ourselves.

Your personal data may be transferred to our authorised third-party service providers, vendors and partners.

How Long We Retain Personal Data

We store personal data only for as long as necessary to fulfil the purposes for which we collect the data (see above under “How We Use the Personal Data We Collect”), except if required otherwise by law.

Third Party Websites

f you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third-party sites.

Security of your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

Updates to this policy

This Privacy Policy was last updated on 21.09.2023. From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.

Your Privacy Rights

Your rights under applicable law may include access to the personal data we process about you, the right to have such personal data corrected or erased, the right to restrict the processing of your personal data, as well as the right to data portability

Jurisdiction

If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website's terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.

Grievance Officer

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

If you have any comments or inquiries about this Website Privacy Policy, if you would like to update information, we have about you, or to exercise your rights, you may contact your local affiliate by letter to the Grievance Officer, Chaman Baniye at info@myavpl.com. You may also contact our Data Protection Officer by email info@myavpl.com or letter to Data Protection Officer at Askmatic Vision Pvt Ltd Lig 180 Meghdoot Nagar Mandsaur M.P. 458001